Returns and Refunds

First of all, if you would like to refund or return for any reasons, please contact us via support@honoby.com and following our guide.

If you are not satisfied with your product, you can return your product within 21 days for a full refund!

  • Products must be returned within 21 days of receiving your order
  • In the original packaging
  • In original condition
  • U.S Free
  • Refund the original payment method used to fulfill the order

Wrong Item

We’re sorry to hear that you received a defective item! Please contact us and submit the following information:

  • Your order number (#ABCD12345)
  • Your email or phone number
  • The more obvious the error, the better (picture show)
  • Full length photo of the item

Lost order

If the carrier lost your order, we will send a replacement to you. We would appreciate your immediate attention to this matter.

CONTACT US

Address: 52 Cedar Street, Lannercost, Queensland 4850, Australia.

Phone: + 1 (607) 663-1406

Email: support@honoby.com

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