First of all, if you would like to refund or return for any reasons, please contact us via support@honoby.com and following our guide.
If you are not satisfied with your product, you can return your product within 21 days for a full refund!
- Products must be returned within 21 days of receiving your order
- In the original packaging
- In original condition
- U.S Free
- Refund the original payment method used to fulfill the order
Wrong Item
We’re sorry to hear that you received a defective item! Please contact us and submit the following information:
- Your order number (#ABCD12345)
- Your email or phone number
- The more obvious the error, the better (picture show)
- Full length photo of the item
Lost order
If the carrier lost your order, we will send a replacement to you. We would appreciate your immediate attention to this matter.
CONTACT US
Address: 52 Cedar Street, Lannercost, Queensland 4850, Australia.
Phone: + 1 (607) 663-1406
Email: support@honoby.com